PRIVACY POLICIES:

At VRIGHT Specialized Dentistry, we are committed to protecting and respecting the privacy of our patients, in compliance with Law 1581 of 2012 of the Republic of Colombia, its Regulatory Decree 1377 of 2013, and based on the principles of the General Data Protection Regulation (GDPR) of the European Union. This policy explains how we collect, use, protect, and manage the personal data you provide to us.

1. Data Controller Company Name:
VRIGHT Specialized Dentistry

- Address: Cra. 21 #64A-33 Office 1414, Manizales, Caldas.
- Email: vrightodontologia@gmail.com
- Contact phone number: 3028342818

2. Information We Collect We collect the following personal data, either directly or through our digital channels:

- Full name
- Type and identification number
- Contact information (phone, address, email)
- Health information and medical and dental history
- Financial and billing information
- Clinical photographs, x-rays and diagnostic records
- Information about the use of our digital channels (cookies, IP address, browser, etc.)

3. Purposes of Processing We use your personal data to:

- Provide specialized dental services
- Perform clinical follow-up and update medical records
- Schedule and manage appointments
- Process payments, issue invoices, and manage insurance procedures
- Send appointment reminders, care recommendations, and clinical updates
- Comply with legal and regulatory obligations
- Improve the user experience on our digital channels.

4. Consent and Digital Processing

By accepting these policies, you expressly authorize VRIGHT Specialized Dentistry to process your personal data, including sensitive health data, manually or automatically. In the case of minors, consent must be granted by their parents or legal guardians. The use of cookies on our website allows us to offer a better user experience. By browsing our website, you accept the use of cookies under our policies.

5. Rights of the Data Subject You, as the data subject, may at any time:

- Access the personal information we have about you.
- Request the update, rectification or deletion of your data.
- Revoke the consent granted.
- File complaints with the Superintendency of Industry and Commerce (SIC) if you believe your rights have been violated. Requests can be made by email to vrightodontologia@gmail.com or directly at our facilities.

6. Data Transfer and Assignment We will not share or sell your information to third parties unless:

- You explicitly authorize it.
- There is a legal obligation.
- Be required by insurers or other allied entities to provide the service.
- Technological platforms are used under strict confidentiality and security agreements. In the event of international data transfers, we guarantee that the receiving country has adequate levels of data protection, in accordance with Article 26 of Law 1581 of 2012 and Article 44 of the GDPR.

7. Information Security

We have adopted appropriate technical, legal, and organizational measures to protect your data from loss, unauthorized access, misuse, or alteration. All our staff are trained in responsible information handling.

8. Validity

Your personal data will be processed while the professional relationship with VRIGHT is maintained and for as long as necessary to comply with legal or contractual obligations.

9. Changes to this Policy

We reserve the right to modify these policies. Any changes will be announced through our website www.vright.co, our social media channels, or at our facilities.


VIRTUAL ASSESSMENT

During the Virtual Assessment , you'll meet in person with the specialist and dental professional who will be handling your case. You'll be reviewed for diagnostic aids (if available).

Analysis of expectations, assessment, and advice on the dental procedure you need (cosmetic dentistry, oral rehabilitation, etc.) to determine the number of appointments and estimated procedure times.


We will provide you with advice on planning your trip: recommendations for local hotels, restaurants, and tourist attractions to make your trip more enjoyable. We will tell you about Colombia, Manizales, and the area where the dental office is located. We want you to have peace of mind and security throughout the entire process.

If necessary, medication will be prescribed based on the medications available in your country. A quote will be provided for your treatment needs. We will also answer any questions you may have during and after the virtual assessment.


If, after the Virtual Assessment, you wish to continue the process at VRIGHT, we will refund the consultation fee at the end of the treatment. The virtual assessment will last a maximum of 40 minutes and costs 15 euros or 16 USD.